What are AI hotel workers?

AI hotel workers are intelligent automation solutions designed specifically for hospitality operations. Dextr AI offers three AI workers: Alfred (Guest Manager), Daisy (Phone Receptionist), and Manny (Housekeeping Manager) that handle guest communication, phone bookings, and housekeeping management respectively.

How much can hotels save with Dextr AI?

Hotels using Dextr AI see an average of 350% improvement in upsell revenue, 66% reduction in negative OTA reviews, and 14X more cost effectiveness compared to traditional solutions. Results vary based on hotel size and implementation.

How does AI improve hotel guest experience?

Dextr AI improves guest experience through 24/7 availability, intelligent sentiment analysis, proactive service recovery, smart checkout processes, and ensuring no guest request goes unattended. Alfred manages guest communications and escalates issues before they become problems.

Can AI handle hotel phone bookings?

Yes, Daisy, our AI phone receptionist, handles 100% of inbound calls including reservations, cancellations, guest queries, and providing directions. She's available 24/7 and can negotiate prices on your behalf, ensuring no booking opportunity is missed.

Dextr AI | AI Workers That Run Your Hotel for You

Real-world trained AI, delivering real hotel impact

Our AI workers are rigorously trained on our hotel partners with live guests and staff, those that deliver real performance improvement are released to the world.

Improvement in upsell revenue (*)

Reduction in negative OTA reviews (*)

More cost effective (*)

* Refer case studies for calculation and methodology

Meet your AI staff

Your hotel’s smartest teammates. Always available. Always on point.

Alfred

The Guest
Manager

Alfred

The Guest Manager

Your team does not have the bandwidth to ensure every guest is satisfied. Enter Alfred. Alfred engages with every guest, intelligently understands their sentiment, and escalates their concerns before they become service failures. Alfred escalates service requests to hotel staff through the “Dextr Guest Management System”, and allows for service recovery, deflecting negative reviews from landing on OTAs. Alfred also provides guests with useful info about your hotel, performs smart checkouts, and comes built-in with our AI travel desk.

Guest Communication
Service Requests
Service Recovery
Smart Checkout
OTA Positive Review Accelerator
Service Gap Analysis
Sentiment Analysis
AI Travel Desk

Impact: OTA rating improvement

Daisy

The Phone
Receptionist

Daisy

The Phone Receptionist

On average, 18%-25% of inbound phone calls are unattended by your front desk staff, who’re usually busy checking in guests or servicing requests. This leads to revenue loss from prospects looking to book directly with hotels. Enter Daisy, your 24x7 phone receptionist and booking agent who’s available to attend every inbound phone call, be it a guest query, or a reservation, or a cancellation, or providing guests directions to get to your hotel. Daisy is also programmed to negotiate prices on your behalf.

Phone reservation agent
Receptionist
Service requests

Impact: Direct booking revenue improvement

Manny

The Housekeeping
Manager

Manny

The Housekeeping Manager

Hotels lack tools to manage housekeeping performance, which leads to labor cost bloating. Staff within a hotel raise maintenance requests but these are left untracked, leading to deviation from brand standards. Often staff rostering and room assignment is manual. Together these issues compound and lead to high staff burnout and unmanaged labor cost of 20-30% by operator estimates. Enter Manny, your housekeeping assistant who plans, schedules, performance manages your housekeeping and maintenance staff, and enforces brand standards. Deploying Manny reduces cost overrums and provides a way to track wasteful labor spend, and identify deviations from brand standards. When Manny and Alfred are used together, you unlock some pretty killer features!