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Improve unit margin with AI back office

Manny builds the housekeeping board fast, auto-assigns work orders, schedules labor from occupancy, and runs PM cycles without a clipboard. One command center for all shifts.

AI back office hub connecting property systems

Backed by
real outcomes

The Hendrix

Voice AI booked $3K within 5 days of launching

$3K+ Revenue in 5 days
117+ Calls handled, zero missed
Mi Casa

How Mi Casa Luxury Collection improved guest satisfaction to 92% with a lean team

OTA lift

How an AI Concierge raised OTA reviews by 0.4 points

One message.
Everything handled.

Manny processing six actions from one message

Dextr intelligently co‑ordinates
the work across multiple platforms

Your hotel runs on 10–15 platforms that don't talk to each other. Dextr doesn't replace them — it coordinates across them.

The platforms you already run
PMS RMS HRIS Labor Procurement POS PM tools CRM LMS
None of them talk to each other.
DOSS
Manny Daisy Alfred Cosmo
For the team on the floor Dashboard

Boards, schedules, work orders and PM — in one place.

For the team on the floor iMessage/Whatsapp/Telegram

Get full support on text

Your entire back office managed seamlessly

Labor Visibility

Room turnaround times per staff. Shift hours tracked against budget. Overtime flagged before payroll closes.

RTT tracking Budget alerts Per-staff
Labor Visibility

DND syncs, guest preferences routed, emergencies auto-assigned, briefings sent, brand standards enforced without supervisor calls.

Auto-sync 6 channels Always on
Connected Intelligence

Rooms tracked from dirty to inspected. Supervisor builds day quickly. Dashboard and tablets show live state.

Live sync 4 statuses Tablet + desk
Housekeeping Board

Guest calls, desk notes, tablet requests — each becomes a tracked ticket with an owner and a timer. Auto-assigned by lightest load.

Auto-assign Timed 4 Sources
Work Order Queue
Labor Visibility Connected Intelligence Housekeeping Board Work Order Queue

One change. Every department. Handled.

01 6:30 AM

Maria calls in sick

One housekeeper out. 12 rooms just lost their attendant — 45 minutes before the shift starts.

Scheduling

Redistributes the load

12 rooms split across 3 attendants. Rest breaks and overtime limits checked automatically.

02 The schedule

Load redistributed

12 rooms split across three remaining attendants. Break times recalculated to stay compliant.

Housekeeping

Board rebalances

New assignments pushed to every tablet. VIP and early check-in rooms prioritised at the top.

03 The teams

Rooms reassigned

Every attendant sees their new room list before they grab a cart. No hallway briefings.

Maintenance

PMs rescheduled

Non-urgent preventive tasks pushed to tomorrow. Urgent inspections kept in today's queue.

04 The manager

One approval

Confirm 1.5 hrs overtime for Luis. Everything else is already handled.

To the manager

One notification

Maria is out. Load redistributed. Luis needs 1.5 hr overtime. Approve?

Manny covers every
back‑of‑house operation a hotel runs

Housekeeping Boards

The supervisor assigns rooms in the morning and Manny balances the load across attendants. Four states — dirty, in progress, clean, inspected — updated the moment a room is touched, on the dashboard and on every tablet on the floor.

  • Board built in ~2 minutes
  • Auto-balanced room assignments
  • Real-time status on every screen
  • Notes and checkout times on each tile

Labor Scheduling

Manny builds the housekeeping schedule from real occupancy data. The solver fits staff to demand with days off, leave, hour caps, and rest constraints baked in.

  • Occupancy-driven headcount
  • 7-day schedule in one pass
  • Hard constraints respected
  • Regenerate a single day if forecast shifts

Work Orders & Tasks

A guest call, a housekeeping note, a sentence typed in chat — each becomes a work order with a room, an owner, and a clock. Auto-assign reads your rules, checks who is on shift, and hands it to the person who can finish it soonest.

  • From call, desk, tablet, or chat
  • Auto-assigned to lightest load on shift
  • Timed per person, works offline
  • Complaints route to a manager

Preventive Maintenance

PM programs generate their own cycles — daily to annually. Each period, Manny mints one cycle per room or equipment item. A failed step becomes a work order on the spot. Missed cycles carry forward and count against the program.

  • 7 cadences, daily to annually
  • Checklist with pass/flag/fix
  • Pool, boiler, and meter readings
  • Missed cycles never forgotten

Works across your
entire tech stack.

Dextr integrates with your PMS, payments, POS, and messaging, unifying bookings, conversations, and operations into one intelligent layer.

Secure by design

Dextr's agents follow your approved protocols, escalate uncertainties, and keep a full record to protect flagged properties.

AICPA SOC2  
GDPR
PCI

Common Questions from Our Customers

Per property, 7 days from kickoff to live: kickoff (day 1), knowledge upload (day 2), PMS + Stripe sync (day 3), AI calibration (day 5), go-live (day 7). For portfolios, we run waves of 3–5 properties in parallel — a 12-property group is fully live in roughly 6 weeks.

No. Dextr works alongside your existing PMS and tools. Your GMs update Dextr the way they'd brief a new hire — in plain English. No training required.

We support all PMS systems through direct integration or browser automation — Opera, OnQ, FOSSE, LightSpeed, Mews, Cloudbeds, and more.

We're following SOC 2 Type II and PCI DSS Level 1 standards. All data is encrypted at rest and in transit. We never store raw credit card numbers; tokenization is handled by your payment processor.

Our pricing is usage-based and depends on your workflows, property size, and usage volume. It's designed to maximize ROI by aligning cost with the operational value Dextr delivers.

We run a pilot on your toughest property first. If the numbers don't hold, you walk away — no lock-in, no penalty.